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Hp 3310 Scanner Error

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It is fairly challenging to get the cables properly inserted due to their close proximity to each other and being in a very tight place in the lid hinge area. Just save these instructions.Printer Support : Please remember to hit accept.Customer: thanks again closing down by "Accept" Printer Support and 4 other Printers Specialists are ready to help you Ask your MilesHP Employee Reply 0 0 sindhushroff Intern Posts: 16 Member Since: ‎10-12-2010 Message 3 of 4 (11,404 Views) Report Inappropriate Content Re: NO SCAN OPTIONS ERROR MESSAGE TO HP PHOTOSMART 3310 It still would not work. have a peek here

TYVM Reply 0 0 Everyone's Tags: solved View All (1) Macpieter Honor Student Posts: 2 Member Since: ‎09-22-2012 Message 8 of 10 (13,393 Views) Report Inappropriate Content Re: Ink System Failure note: This document addresses an issue with the scanner mechanism hardware. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, I was just about to throw the thing away.Hello AJ,Don't turn it into junk yet.

Hp Scanner Failure

press+hold *, then press # while still holding, then enter "special keys" (there are quite a few, 123, 124,125,127,128, all gave different menus), but none did the trick.But your suggestions helped We returned the unit to Best Buy and they promptly replaced it with a new one. First Time Here?

Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Everything else works fine. Eventually I uninstalled all fromBOTH laptops - greatlydaring - and started afresh yet again.....happily it worked this time and now I hope all is well. Hp Officejet 4500 Scanner Failure Unable To Scan Copy Or Send A Fax As it was out of warranty by this time, we examined the unit carefully and found that the light carriage bar that scans was out of alignment and stuck there.

After holding down OK, Cancel, Black and Color buttons while turning it off, I turned it back on, it turned itself off and I turned it back on again, it started Scanner Failure Hp Officejet 4500 HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... Thanks....... If so how did you fix it?

It scanned it as a photo - could not get it to scan as a document, but at least I can scan. Hp Scanner Error 9923 Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... If the printer does not turn on by itself, press the Power button to turn it on. but the scanner will not scan.

Scanner Failure Hp Officejet 4500

Much to our surprise, next time we turned it on, it worked...until, that is, we tried to use the reduce/enlarge function and it repeated the malfunction. I think this setting got changed during the update from 10.6 to 10.6.1. Hp Scanner Failure If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! Hp Scanner Not Working Properly Refer to device documentation to troubleshoot." I had that problem before with my J3680 but reinstalling the software resolved the issue.Please advice.Thank you!

I can also Scan a picture or a document using the HP software, but not Scan Film. navigate here Category:Printers Share this conversation Expert: Printer Support replied4 years ago. HP All-in-One Products - A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or Fax This document is for issues in which a specific 'Scanner PC os 10/17/2016 10/17/2016 IT Miro I replaced 3 ink cartridges in my Canon MX 560 PRINTER. Hp Scanner Error -9923

If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! The utility runs a number of tests, but most importantly, it runs a testdesignedto help resolve no scan options from front panel. Reply 0 Re: Ink System Failure in Photosmart 3310 10-07-2010 05:05 AM My HP Photosmart gave me the same error although the first error was a carriage return error. Check This Out I presumed it was hardware issues, but I have had advice in the past from HP that the issue is software related.

Reply 0 0 eox Honor Student Posts: 3 Member Since: ‎08-20-2009 Message 5 of 9 (6,926 Views) Report Inappropriate Content Re: Photosmart 3310 All in One will not scan Options Mark Epson Scanner Error -9923 Just did a reset.Printer Support : It's likely fine now. And I get the same error massage as you each time.

Every thing else worked perfectly...eeek!

I tried the Scan Diagnostic Utility Tool...but was promptly told that there were no HP printers in my system....LOL So that was a total waste of time!! Reply 1 1 jojagard Honor Student Posts: 3 Member Since: ‎05-09-2012 Message 3 of 6 (1,447 Views) Report Inappropriate Content Re: HP Photosmart 3310: Unable to scan, copy or send a I have a 3210 in front of me with the same thing/ Typical solutions are to carefully clean all the optic in the scanner, and clean and lightly lube the rail/rod. Hp Officejet 4500 Scanner Failure No Scan Options A full solution installer for the Photosmart 3310 that will include HP Scan (scan software compatible with Snow Leopard) should be available later in October.Just trying to help.Andrew Helpful (0) Reply

Ask the community! I was just about to throw the thing away.Hello AJ,Don't turn it into junk yet. I now think that advice to be correct, because:I have recently changed my computer and found I can now scan to the unit from WordPerfect x4 - which triggers HP Scanning this contact form The light bar under the scanner glass is stuck on the right side.

If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. Unintentionally disconnected the data cables when doing this, however everything seems to be back in place now and the device prints from a computer without issue. About 5 years 10/17/2016 10/17/2016 Viet - Printer Tech Cannot scan from hp 8600 printer to computer, hp officejet 10/17/2016 10/17/2016 Viet - Printer Tech FOR VIET ONLY. Please let us know.THANKS FOR POSTING THISKIWIPINT!!!!!!

So if anybody else runs into this problem....uninstall the lot - and start again! I attempted to reset the printer a number of times using the OK, cancel, black, color button. Reply 0 0 Covelloj Top Student Posts: 1 Member Since: ‎09-27-2009 Message 3 of 8 (15,635 Views) Report Inappropriate Content Re: ERROR MESSAGE - Scanner failure - Unable to scan, copy By using this site, you accept the Terms of Use and Rules of Participation IBM WebSphere Portal Home IBM Logo Sign Up Log In Welcome Getting Started Contact HP -

By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! I've also re-installed all the software and drivers. Thank God we purchased the extended warranty from Best Buy.