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Hp Officejet Pro 8500a Carriage Jam Error

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Touch Self-Test Report from the menu to print the self test report. Sometimes the issue can be resolved by resetting the printer. Follow these steps to clear any jammed paper. The carriage is a black hunk of plastic about half the size of your hand, and it slides back and forth on the shiny metal square rod. his comment is here

Repair fees might apply for out-of-warranty products. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. If the issue persists, continue with the next solution. my response

Hp Officejet Pro 8500 Carriage Stuck On Right Side

You will miss seeing it because the print carriage has moved the jamed paper to the right (or left) out of view. This page requires Javascript. Close the top cover of the printer. See the steps on how to print a self-test report at the beginning of this document.

Ok, before we proceed further withs steps that will either fix the printer, or damage the printer. In this step, we will fix this. After making the usual noises that the process makes, goers silent & sits in that mode for hours. Carriage Jam Hp Officejet Pro 8500a Plus Sometimes I can get to move left & right freely but same error messages still come up & it still sits idle while suppossedly doing its checking printer thing.

If the carriage is stuck on the left side of the product, move the carriage to the right side of the product. HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. You can't post conmments that contain an email address. × Comment Anonymously Video Images 6 Answers gina bean Level 1: An expert who has achieved level 1.

Turn to the front of the printer. Hp Officejet Pro 8500 Paper Jam Why are you taking out the ink cartridges??The message says to open the carriage access door and clear the jam. The power supply might be the issue. Then, press the Power button to turn the printer back on.

Carriage Jam Hp Officejet Pro 8610

I have switched off, opened carriage door and there appears to be no jam but still printer won't work.

If the test page prints successfully, the issue is resolved. Hp Officejet Pro 8500 Carriage Stuck On Right Side Oct 05, 2010 | HP Officejet Pro 8500 Wireless All-In-One... 1 Answer My brand new hp 8500 wireless office ink jet printer say open the carriage access door clear the jam. Print Carriage Access Door I will make it a point to inform all my colleagues and associates about this piece of garbage printer.

Posted on Aug 05, 2010 Helpful 3 Not Helpful Comment Flag You can't post conmments that contain an email address. × Comment Anonymously Video Images pat rudolf Level 1: An expert this content you need to open the printer and then fix it Mar 10, 2011 | HP Officejet Pro 8500 Wireless All-In-One... 1 Answer Had paper jam, removed from back of machine, now Dustin is online now HP 8500A Plus printer "print carriage jam" error message. The printer must still be on for these steps to work. Disassemble Hp Officejet Pro 8500

You might also experience the following symptoms: The product does not print. Wait 15 seconds. Solution four: Remove and reinstall the printheads Improper placement or installation of the printheads can cause the product to indicate a carriage jam error. weblink I will stick with you till this is resolved.

This error message is displayed by the printer when paper is jammed in one or more locations. Hp Officejet Pro 8500 Paper Jam Won't Clear If you completed all the preceding steps and your product still has an issue, service the product. Lift the door out of the printer.

Press the Power button to turn the printer off.

Lower the print carriage access door. Complementary Content IBM WebSphere Portal Home IBM Logo Sign Up Log In Welcome Getting Started Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Step four: Clear the paper jam from paper tray 2 note: Paper tray 2 is an optional accessory. Hp Printer Paper Jam Error But No Paper Jam Log into JustAnswer.com, then on the Top right, click on my questionsThen, click the "reply to expert" next to my face.. Ask Your Own Printers Question Customer: replied4 years ago.

On the printer control panel, touch the Setup button. HP Printers & Copiers know sensor issue soft top getting small paper jam View All » HP Officejet Pro 8500 Wireless... Press the Cancel button to return to the main menu. check over here If the test page prints successfully, the issue is resolved.

If the test page does not print, continue with the next solution. Once all paper is removed, lower the output tray. Turn the printer off and then on again. Open the top cover.

HP Officejet Pro 8500 Wireless All-In-One InkJet Printer Open Questions: 0 Answers Error Code B808ECF8 shown on blue screen. I've done this several times and can see no paper jam ... I have opened every door and there is no paper jam. Look in through either the carriage access door or the output paper tray to see where the carriage is stuck.