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Hp Officejet 4355 Printer Cartridge Error

Figure 3: Clean the cartridge contacts Clean the cartridge contacts 1 - Copper-colored contacts 2 - Ink nozzles (do not clean) Allow the cartridges to dry for approximately ten minutes. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Anyway, I will post something today. li... navigate here

Did you get the error Before or After you replaced the cartridgeAndy Ask Your Own Computer Question Customer: replied7 years ago. If the cartridge is clean, free from protective tape, and compatible with your product, reinsert it into the product. I am an ex-HP Employee. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend

Clean the electrical contacts inside the product with the fresh swab. Reconnect the power cord into the back of the unitArayawww.arayaimreviews.com by unknown on Jul 11, 2015 at 3:09am Add comment Please sign in to comment Please sign in to comment HP The port is labeled with the USB icon ( ). Cartridge error, refer to device documentation to troubleshoot.I replaced both cartridges and got the same problem Reply 0 0 Binary_Zen PhD Student Posts: 821 Member Since: ‎08-12-2009 Message 10 of 16

The carriage moves to the far right side of the unit. Support Forum Join the conversation! light (orange) and the message "Cartridge error-refer to device documentation". The manual cleaning process is outlined quite well in step three of this document here.

Wait until the carriage is idle and silent before continuing. If inserting the tri-color cartridge, insert the cartridge in the slot on the left. Can you please help. 0 0 0 Shirlzz1 Distinguished Professor Posts: 3,242 Member Since: ‎12-12-2011 Message 2 of 5 (9,554 Views) Report Inappropriate Content HP officejet 4355 all in one. I don't really know what else to try. 1 1 Bunnytrix Tutor Posts: 12 Member Since: ‎07-23-2009 Message 5 of 42 (42,375 Views) Report Inappropriate Content Re: Officejet 4315 "Cartridge error-refer

I would run the cartridge cleaning utility and then do a manual cleaning of the contacts. The swab should be only slightly damp. Reply 0 0 sonidinesh2244 Student Posts: 1 Member Since: ‎09-05-2010 Message 4 of 16 (6,176 Views) Report Inappropriate Content Re: HP officejet 4355 all in one Options Mark as New Bookmark Black cartridges go into the slot on the right.

Slide the cartridge back into the correct slot. https://h30434.www3.hp.com/t5/Inkjet-Printing/HP-officejet-4355-all-in-one/td-p/201508 Solution three: Clean the problem cartridge Follow these steps to clean the cartridge and the cartridge contacts inside the printer. Please try the request again. Showing results for  Search instead for  Do you mean  or Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Topic to the

If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. http://upintheaether.com/hp-officejet/hp-officejet-4355-cartridge-error-message.php Ah, the American way! The attention light flashes red, and the printer does not print. Cartridge error, refer to device documentation to troubleshoot.

Currently inactive on the forum. 0 0 kaka3299 Top Student Posts: 6 Member Since: ‎07-27-2009 Message 9 of 42 (42,340 Views) Report Inappropriate Content Re: Officejet 4315 "Cartridge error-refer to device Clean sheets of paper or paper towels to rest the cartridge on while cleaning. What else can I do to correct the situation? his comment is here Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive.

It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector.After the hard reset, remove and reinsert the ink cartridges again. i don't understand what to do with this now. Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum!

If after that reset, one is still getting the cartridge error, I would replace the cartridges to the machine.

Contacting HP for service in all countries/regions except Asia Pacific. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Printers - Using HP Diagnostic Tools for HP Printers in WindowsHP Printers - After Windows 10 This also happened on a new generic compatible black cartridge(to the HP27).The tri colour comes up with an unspecified ink cartridge error also.There has been generic (new)cartridges used previously.can anyone tell Open the cartridge door.

Am open to other suggestions. Let me know what happens!If you are able to reach some resolution, please click on Accept Solution. In any case, I suggest you call HP Tech Support as they'll do the necessary troubleshooting and replace the defective part IF the printer or the cartridges is still under warranty. weblink Find Solutions, ask questions, and share advice with other HP product owners.

Am using brand new HP cartridges 21 and 22. Tap water might contain contaminants that could damage the cartridge. just came back after unplugging and uninstall/reinstall.How do I solve this error message?ThanksCathy Solved! Thank you in advance.

My light and error came while I was printing and the page had printed half. Figure : Reinsert the cartridge Close the print cartridge door. Good Luck with your research too. 0 0 Bunnytrix Tutor Posts: 12 Member Since: ‎07-23-2009 Message 7 of 42 (42,350 Views) Report Inappropriate Content Re: Officejet 4315 "Cartridge error-refer to device The swab should be only slightly damp.Hold the cartridge by its sides and clean the copper-color contacts.Figure 3: Clean the cartridge contacts1 - Copper-colored contacts2 - Ink nozzles (do not clean)Allow

I am a former employee of HP...How do I give Kudos?| How do I mark a post as Solved? Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎10-31-2014 06:07 AM I have purchased and inserted new cartridges but still This printer is available on Amazon for $109. Throw it out and get a new one.

Let me knowAndy Ask Your Own Computer Question Customer: replied7 years ago. Remove and clean each cartridge one at a time. Wait at least 30-60 seconds4.