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Hp 8500 Printer Carriage Jam Error

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Using 20lb paper weight. While holding down these buttons, reconnect the power cord to the rear of the product. I have opened every door and there is no paper jam. Design problem?HP seems to be ignoring this issue, too costly to recall and repair.Cheaper for them to give you a coupon and buy the 8600 model replacement. Check This Out

lmull3 191,879 views 16:53 Fixing a Carriage Jam - HP Officejet Pro 8500 Premier All-in-One Printer (A909n) - Duration: 12:41. Repair fees might apply for out-of-warranty products. If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. Published on Oct 31, 2012An HP 8500 printer with false paper jam messages.A broken gear.will cause the false paper jam error.Two printers given to me have the same broken gear. http://support.hp.com/us-en/document/c01618274

Hp Officejet Pro 8500 Carriage Jam Error Message

Refer to the steps on how to print a self-test report at the beginning of this document. Close the carriage access door. Here's how my husband, brilliant engineer he is, fixed it:1) open the carriage cover (yes, that was another issue, but just keep pressing down on those lines and pulling towards you,

Use the following steps to make sure the carriage can move freely. gate spring paper jam paper is half way... If the issue persists, continue with the next solution. Disassemble Hp Officejet Pro 8500 Sign in to make your opinion count.

These conditions might mean the rollers do not feed the paper properly. Hp Officejet Pro 8500 Carriage Stuck On Right Side warning: Do not reach into the product when it is on and the carriage is stuck. This feature is not available right now. http://h30434.www3.hp.com/t5/LaserJet-Printing/Officejet-Pro-8500-quot-carriage-jam-quot/td-p/96978 Refer to the steps on how to print a self-test report at the beginning of this document.

If you do not have paper tray 2 installed, continue to the next step. Carriage Jam Hp Officejet Pro 8500a Plus Add to Want to watch this again later? HP Solutions Center will close now. The carriage might try to move into the access area.

Hp Officejet Pro 8500 Carriage Stuck On Right Side

George 0 0 GeorgeInTN Top Student Posts: 6 Member Since: ‎10-29-2009 Message 6 of 47 (42,545 Views) Report Inappropriate Content Re: Officejet Pro 8500 "carriage jam" Options Mark as New Bookmark

Working... Hp Officejet Pro 8500 Carriage Jam Error Message Try to print a self-test report. Carriage Jam Hp Officejet Pro 8610 Gently remove any paper you see.

note: With the duplexer removed, check the rollers. his comment is here Find Solutions, ask questions, and share advice with other HP product owners. My HP 8500 A910 had a similar issue where it said the carriage was jammed. Push in the buttons on either side of the two-sided printing accessory (duplexer), and then remove the duplexer. Print Carriage Access Door

HP Printer Support 33,509 views 14:08 Fixing a Paper Jam - HP Officejet Pro 8600 e-All-in-One Printer - Duration: 17:55. In my case the carriage was prevented from moving all the way to the right or exiting that position because of a small plastic gate.The spring at the back of this If the issue persists, continue with the next solution. this contact form If any torn pieces of paper remain inside the product, more paper jams are likely to occur.

After spening hours on numrous restarts, I contacted HP support and they sent me a new (reconditioned) one under warranty. Hp Officejet Pro 8500 Paper Jam Sign in to report inappropriate content. Try to print a self-test page again.

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Check for any packing material that may be blocking the internal components. Remove the cartridges from the printer. Mayor: An expert whose answer got voted for 2 times. Hp Officejet Pro 8500 Paper Jam Won't Clear The product stops printing unexpectedly.

It's a Lemon. Close the carriage access door. The outside of the product might not look the same as your product, but the steps are the same. If you have trouble viewing the video or to view the navigate here Figure : Check the rollers on the duplexer Close the duplexer cover, and then reinsert the duplexer into the rear access area of the product.

Manually move the carriage toward the opposite side. Figure : Open the carriage access door note: The carriage should be on the right side of the product, out of view. Your answer needs to include more details to help people.